Visit the new Verizon Authorized Retailer – Cellular Plus store off Chambers and E 104th in Reunion, Colorado, for the latest Verizon smartphones, tablets, smart watches, and wireless accessories.
I am writing to formally commend an exceptional member of your team, Kassie P., located at your Reunion Store. I recently sought assistance with the setup of my Verizon account, a process I initially found quite complex and unfamiliar.
Kassie’s support was truly outstanding. From our initial interaction through to the successful completion of the setup, she exhibited exemplary professionalism and a deep understanding of the service offerings. Her ability to patiently guide me through each step, coupled with her clear and concise explanations, transformed an otherwise daunting task into a remarkably straightforward and positive experience.
Her dedication and comprehensive knowledge are truly commendable. I am thoroughly impressed by the high level of service I received. I would not hesitate to highly recommend Kassie P. to any prospective customer seeking expert and courteous assistance, and she is undoubtedly a significant asset to your organization.
Went in to activate a line on an existing account and port a phone number in. Even though there were no customers in the store, I left without getting either task accomplished. I was told basically to go home and do it all myself. I've done this before at other Verizon stores and the staff were very helpful and accommodating. Two stars instead of one because it wasn't too busy. I would check for a store with more engaged employees.
Kassie was great! She was really helpful with transferring two accounts into one and upgrading a phone. She went above and beyond by staying an hour late to ensure we got what we needed.
Just got a new phone recently and had so many questions about how to use it. Chris was amazing. He was so patient and helpful. Great experience! Thank you Chris
Gabe was awesome! My wife and I both needed new phones and he was patient in clarifying our confusions, helped us get the best deal, and made our experience at this store ideal. We’ll definitely be back for future Verizon needs!