Verizon – Billings Heights
Verizon authorized retailer
611 Hilltop Road, #1
Billings, MT 59105
Phone: 406-867-4848
Hours
- Mon 8:30 AM - 8 PM
- Tue8:30 AM - 8 PM
- Wed8:30 AM - 8 PM
- Thu8:30 AM - 8 PM
- Fri8:30 AM - 8 PM
- Sat10 AM - 6 PM
- Sun11 AM - 5 PM
*Holiday hours may vary
Book an appointment
See all locations
About the store
Visit the Verizon Authorized Retailer – Cellular Plus store located at the corner of Hilltop Road and Main Street in the Heights of Billings, Montana for the latest Verizon smartphones, tablets, smartwatches and wireless accessories.
Salvatore Principe
21:09 13 Jan 26
Bradon was very helpful and great to work with.
Jenna Hagler
03:10 07 Jan 26
Josh was incredible not only in helping my husband and I with upgrading our phones & adjusting our plan, but he had incredible patience with our 11 month old daughters antics. He listened to what we wanted and made sure to give us exactly what we were hoping for. Strongly recommend not only going here, but working with Josh if he's there. Wonderful worker. Thank you for your help Josh!
TLD
19:24 03 Jan 26
Dillon was great! Very knowledgeable and professional!!
Tad Brenden
22:52 24 Dec 25
Keegan was great to deal with. Excellent experience in the store. Everything was handled perfectly 👌
Heather & Lorenzo Snyder
18:36 21 Dec 25
Excellent customer service. Went through all the details of our account and set us up with the most cost effective plan. Thank you!
Karmel Dabner
05:00 22 Oct 25
Dylan went above and beyond to explain all our options. Didn’t hesitate to stay late to get us set up. Highly recommend
Dieter Schirrmacher
21:10 20 Oct 25
Went in to this Verizon today looking for some help. I worked with a Gentleman named Carson. He was awesome. Not pushy at all, very knowledgeable and overall made my experience pretty good for a cellphone store. Can’t recommend enough if you want to cell phone experience without all the pushy ness.
Jean Burg
18:04 02 Oct 25
Carson was very kind and I couldn't ask for a better person to help me in the store.
kgweld
22:04 30 Sep 25
Erin A Pinney
19:56 30 Sep 25
Dylan helped line me out with a phone upgrade to the new iPhone Air. Not only was he professional and knowledgeable, but also ensure I was provided with all the right information and accessories to keep my phone in tact! Definitely recommend going to see Dylan for your cell phone needs!
Jacob Folmar
15:38 30 Sep 25
Ashton was great
Becky Moore
13:04 30 Sep 25
Not only is the Heights Verizon well staffed, but no matter who helps you, they will be friendly and knowledgeable. We worked with Dylan today and he got us the best deal for a great price!
Marilyn Euler
01:41 30 Sep 25
Met with Dylan who is the store manager. He answered the questions I had with an easy going manner. We talked about options, budgets and types of what might work for me. I shared that the staff, at this location, are more friendly/helpful than years ago. Will meet with Dylan and my son as I decide which choices I will make. With appreciation, Marilyn E.
Michael and Sara Bacon
14:58 29 Sep 25
Terrible experience and dishonesty.
We were mislead in many different ways by the salesrep, Tanner. He could easily be a military recruiter. With the MULTIPLE issues, since switching from AT&T to Verizon, we get ignored or told "pretty much you are screwed". We were lied to and/or misled MULTIPLE ways. One of them being the monthly bill. It was quoted that with all we wanted, it would be cheaper than At&t but so far it has been $50 - $100 more than At&t each month.
Tanner also said they would pay off the smartwatch and when asked if we will completely be done with At&t and no more bills anymore from At&t, Tanner told us yes and that we would not get billed by them for anything. Tanner took the watch and low and behold, more bills from At&t kept coming in for the watch.
There are also other things that he was dishonest and misleading about.
When confronted about it, we were, again, lied to, misled and, in so many words, told too bad.
When we requested the contact information for a district or regional manager, Tanner wouldn't give it to us and said he would have the manager contact us instead.
It's been a few weeks and we have yet to hear from a manager at all.
This store's employees and managers clearly have no integrity, do not care about their customers, do not stand behind what they say and do not care at all to make things right.
We suggest go with any other carrier besides Verizon OR if you are adamant to use Verizon, stay clear of this store and find a store that has integrity.
We were mislead in many different ways by the salesrep, Tanner. He could easily be a military recruiter. With the MULTIPLE issues, since switching from AT&T to Verizon, we get ignored or told "pretty much you are screwed". We were lied to and/or misled MULTIPLE ways. One of them being the monthly bill. It was quoted that with all we wanted, it would be cheaper than At&t but so far it has been $50 - $100 more than At&t each month.
Tanner also said they would pay off the smartwatch and when asked if we will completely be done with At&t and no more bills anymore from At&t, Tanner told us yes and that we would not get billed by them for anything. Tanner took the watch and low and behold, more bills from At&t kept coming in for the watch.
There are also other things that he was dishonest and misleading about.
When confronted about it, we were, again, lied to, misled and, in so many words, told too bad.
When we requested the contact information for a district or regional manager, Tanner wouldn't give it to us and said he would have the manager contact us instead.
It's been a few weeks and we have yet to hear from a manager at all.
This store's employees and managers clearly have no integrity, do not care about their customers, do not stand behind what they say and do not care at all to make things right.
We suggest go with any other carrier besides Verizon OR if you are adamant to use Verizon, stay clear of this store and find a store that has integrity.
MOnte Wilke
23:56 24 Sep 25
Dylan was knowledgeable, taking care of my issues with my Samsung quickly. Checked our account, making sure that it had not been compromised. He also took time to review our account, then recommended we take advantage of an offer to replace the Samsung with a Google pixel. I am happy I did.
Bill Lynn
17:55 24 Sep 25
Excellent service!!! Dylan helped with everything I asked and needed. I would recommend him to everyone. What a great person.
John
21:04 23 Sep 25
Carson was great. Didn't have to do a thing, everything was done for me and he was very professional.
sawyer ferguson
19:45 22 Sep 25
The customer service received by Dylan was superior. He did not rush us in anyway, and made sure to go over all details, including recommendations on plans and even phone cases and chargers. We were very pleased with him, although the wait was about an hour before we were able to meet with Dylan! That’s our only complaint!
Jodie Knight
21:00 29 Aug 25
When you go in to sell your plus Billings Heights ask for Dylan he will treat you wonderful and explain everything that you need. He’s very knowledgeable polite and I was very grateful for the help. He gave me when you go see him. Tell him hi from Jodie.
Kathleen Handley
16:17 24 Jun 25
This was the best customer service I have received from a Verizon service representative. Lately I have encountered rude, condescending young know it all's that are less than helpful. Shannon was so helpful, patient and extremely knowledgeable. Thank you so much for this pleasant experience. He even suggested a great place for lunch😎